Yoga Shanta contact details:
Telephone: 07796 562 494
In this policy, ‘Our site’ means the website address http://yogashanta.com and ‘we/us’ means Yoga Shanta.
Information we collect
We collect information as volunteered by you under the following circumstances:
- When you email us about any of our services for example booking a class, therapy session or any other event we run, we collect the personal information you give us such as your name, address, phone number and email address.
- When you complete a Yoga therapy assessment form we collect your name, address and contact details including telephone number and email address. We also hold the information completed on the form.
- When you contact us offline, for example by the telephone number listed on our website, we may collect your name, address and contact details including telephone number and email address.
- When you visit or browse our website, we collect information about your website visit or use of our products using cookies (see Cookies section below for more information).
How we use this information
We use your data to provide you with the best services. This includes:
- responding via supplied contact details to your query, booking, or other communication
- providing all services on offer for example, clinical supervision or a Yoga class
- personalising services for you where applicable
- improving our website which we continually strive to do
We use legitimate business interest and will treat the personal information that you have supplied to us in accordance with our responsibilities under the General Data Protection Regulation Act 2018 as it applies in the EU.
Security of your personal data
Yoga Shanta is committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, technical, physical and managerial procedures have been put in place to safeguard and secure the information provided by you. Yoga Shanta makes every effort to protect against the loss, misuse and alteration of any data provided to us.
For those attending Yoga classes, retreats and CPD events the information we hold is:
- Your name and contact details
For those who engage in individual or group Yoga therapy, talking therapy or clinical supervision the information we hold is:
- Your Contact details
- Assessment notes for therapy
- Treatment details and related notes
- Clinical supervision notes
Your information will not be shared with anyone else (other than as required for supervisory and legal process) without explaining why it is necessary and getting your explicit consent.
How long will your information be kept
For psychotherapy and Yoga therapy, under the terms of our ‘claims occurring’ insurance, your information will be kept for 7 years after your last treatment. Contact details stored on a mobile phone will be discarded one month after our professional relationship has ended.
We will not share any personal details with any other third parties without your agreement unless required in order to fulfil our contract with you, or allowed by law.
We only keep your data for as long as we need to and/or for as long as we have your permission to keep it. Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and you are advised to take suitable precautions when transmitting data to us via the internet.
Yoga Shanta uses ‘cookies’ placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to constantly monitor and improve our website’s functionality. Most browsers allow you to refuse to accept cookies. You may decline, disable or delete cookies whilst visiting this website but this may affect the usability of the site.
If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Yoga Shanta website. However, if you would like to, you can change your cookie settings at any time. Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
There are two main types of cookie:
- Session cookies: these are deleted when you finish browsing a website and are not stored on your computer longer than this.
- Persistent cookies: these are stored on your computer after you have finished using a website so that the website provider can remember your preferences the next time you use it. These are used as part of our web analytics to actively monitor traffic and compile reporting about how users are using our website.
The table below shows what cookies we use and why.
|Cookie used||Type of Cookie (expiry)||Cookie Purpose Description||Why do we use this cookie?|
|_ga,_gat, _gid||Permanent||These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.||To compile statistics and to help us to improve our website and the services we offer|
To monitor the performance of our website.
|MCPopUpClosed||Permanent||This cookie is used by the Mailchimp signup form to remember not to ask the user to signup to the form again||To manage your browsing session|
|phpsessid||Session||Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is used for maintaining a logged-in status for a user between pages.||To manage your browsing session|
|WordPress_logged_in, wordpress_sec_||Session||Checks if users is logged in or not||To manage your browsing session|
|wordpress_test_cookie||Session||A session cookie, deleted when you close your web browser. WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.||To manage your browsing session|
Most browsers automatically accept cookies unless you change your internet browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.
If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our site.
If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
You have the right to opt-out of receiving marketing emails or other communications. You can also let us know whether you want to change how we use your data. You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, insurance or security purposes.
The current ‘Access to Information Act’ gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.